This is the space where we shed some light on the questions we get asked regularly about what we do.
How much notice do you need?
We hold a great range of the popular beers and ciders in stock however some kegs do need to be ordered in. 7 days notice is recommended.
How do I get the beer or cider out of the keg?
All of our keg packs include a single-tap beer dispensing unit to tap your keg and chill your beer/cider as it pours. If you're looking to pour multiple kegs, or prefer a full bar set up, our bars for hire can be viewed here.
How many beers do I get out of a keg?
Heaps! A 50 litre keg gives you about 175 pots or 118 schooners (175 x 285ml or 118 x 425ml glasses).
Can I keep the keg?
The keg itself always remains property of the brewery that it came from, so essentially you're just buying the beer or cider inside it.
How long do I keep the keg?
Kegs with our bars or beer dispensing units:
Our drivers will pick your keg up along with the equipment the day after your event. If your event is on a Saturday we'll see you Monday!
Kegs for your own kegerator:
You can keep the keg until its empty, when you place a new order, we'll drop off the new keg and pick up the empty one.
Do I need something to put my beer dispensing unit on?
Yep, you'll need a table. If you don't have one don't forget to add one of our trestles to your order. We'll deliver it with your unit, set it up, put a fancy cover on it so it looks schmick and then you're good to go.
What do I get with my beer system package?
Do I need experience to pour the beer?
No experience necessary, it's easy peezy. When we deliver your equipment, we'll set it up and then give you a quick lesson, you'll be pouring perfect beers in no time.
What about wastage?
Unlike most old school systems in the market our top secret design minimises wastage and keeps your beer flowing cold.
Do I need to pay a bond?
No, we don't take a bond we just ask you to complete a credit card authority on deliver of your equipment. We'll only use this authority if equipment is lost, not returned, or damage - but we'll talk to you about this when and if it occurs.
How much notice do we need?
We have a huge range of kegs always in stock, but some kegs are ordered in especially for you. 7 days is a great amount of notice where we will be able to help you with which ever keg you are after. Keep in mind we do have limited equipment so this can book out.
How many kegs do I need?
Good question! How long is a piece of string? No seriously, we can help you work out how much alcohol you'll need using our nifty formula. Just talk to our staff and we will calculate exactly what you need.
How much is delivery?
Delivery rates vary based on your order, your location, and the timing of your event. You can find more information here.
Can I pick up the gear myself?
You're more than welcome to come and visit to pick up! Our friendly team will demonstrate the setup, how to use the equipment and answer any questions you may have. Our Victorian warehouse is in West Footscray & our New South Wales warehouse is in Taren Point.
Can I just hire equipment?
Yes! We recommend contacting us so that we can discuss and make sure you're looking at the best equipment for your needs. Click Here to contact us.
2. Terms of Payment
The Hirer agrees to pay the Owner’s hire charge and any other charges, including charges for loss, damage and repairs or any tax, GST, duty, levy, or other expenses paid or payable by the Owner. If not otherwise specified by the owner in writing all hiring charges including taxes and duties are to be paid prior to delivery of the equipment. Subsequent charges for loss, damage, repairs or other expenses are to be paid within seven days of the relevant invoice. The Hirer agrees to pay any expenses incurred or loss suffered by the Owner as a result of breach by the Hirer of its obligations pursuant to these Terms (including legal costs on a solicitor-client basis) and to pay all costs and expenses incurred by the Owner, its legal advisers, mercantile agents and others in respect of anything instituted or being considered against the Hirer, whether for debt, possession of any Equipment or otherwise. The Hirer acknowledges and agrees that the Owner may pay a rebate, commission or other financial benefit to event organisers or like suppliers in connection with the hiring of the Equipment to the Hirer. Payment method is to be cash upfront unless negotiated and agreed on beforehand with the Owner.
3. Termination of Hire
The Owner may terminate the hire at any time. The Hirer shall have no claims for such termination. The Hirer may terminate the hire of the Equipment by notifying the Owner that the Equipment is ready for collection, provided that the Hirer keeps the Equipment safe until collection. Upon termination of hire, the Owner is entitled to take possession of the Equipment immediately and for this purpose the Hirer irrevocably appoints the Owners his agent and authorises the Owner to: (a) Enter upon any land or premises upon which the Equipment is situated or where the Owner has any reason to believe that the Equipment may be situated; (b) Remove the Equipment whether or not it is affixed to the land or premises, connected to property or equipment not owned by the Owner, In use by the Hirer or any other person or containing property not owned by the Owner. If the Equipment is not finally returned or ready for pick-up by the Owner at the expiration or termination of the hire period the Hirer shall pay an additional charge of 100% the daily rate forever additional day or part thereof that the Equipments retained by the Hirer unless otherwise specified by the Owner.
4. The Hirer’s Obligations
The Hirer will: (a) Bear responsibility for the Equipment hired from the time of its delivery until collection by or return to the Owner; (b) Upon installation, delivery or collection of the Equipment immediately examine the Equipment to satisfy itself as to its condition and suitability and fitness for the purpose to which it requires the Equipment. In accepting the Equipment the Hirer acknowledges that it has duly examined the Equipment and has satisfied itself as required. The Hirer acknowledges that it has not in any way relied upon the skill or judgment or any representation made by or on behalf of the Owner in respect of the Equipment, its purpose, suitability or performance. Should the Hirer alter its installation or delivery requirements prior to, during, or after installation or delivery, the Hirer is liable for all extra costs of the Owner’s employees and cartage; (c) Assume the risk of and indemnify and hold the Owner harmless from and against any and all property damage and personal injury resulting from: (I) the use of the Equipment; (ii) All necessary surface repairs. (d) Use the Equipment in proper, safe and prudent manner and only for the purpose and capacity for which it was designed; (e) Ensure all Equipment is ready for collection by the Owner’s driver, in a clean condition and readily accessible.
The Hirer acknowledges that the Owner may inspect the Equipment at any time during the period of hire, whether notice of such inspection is given to the Hirer or not, and the Hirer shall provide all assistance and co-operation necessary to facilitate such inspection of the Equipment. The Hirer shall indemnify the Owner in relation to any action of trespass or any other action or claim against the Owner in the course of the Owner exercising its right to inspect the Equipment. The Hirer acknowledges that all property in and title to the Equipment at all times remains with the Owner, the Hirer does not acquire any property in or title to the Equipment and the Hirer’s interest in the Equipment is as bailed of the Owner only.
6. Loss of or Damage to Equipment
If the Equipment is lost, breaks down or is damaged, the Hirer must immediately notify the Owner of the details. Notification shall not absolve the Hirer from its obligations under these Terms. In the event that the Equipment breaks down or becomes unsafe to use, the Hirer shall immediately stop using the Equipment and take all steps necessary to prevent the Equipment from sustaining any further damage. The Hirer must also take all steps necessary to prevent injuries from occurring to any person or property as result of the condition of the Equipment and must not repair or attempt to repair the Equipment without the Owner’s prior written or verbal consent. If the Equipment is lost or damaged and the loss of or damage to the Equipment is caused by the negligence or wilful act of the Hirer or the breach of any of these Terms by the Hirer, the Hirer shall without limitation be liable for the following; (a) Any costs incurred by the Owner in repairing or replacing the Equipment; (b) Hire charges for the Equipment until the Equipment is repaired or replaced; (c) Any other costs whatsoever incurred or loss suffered by the Owner as a result of the damage to or loss of the Equipment.
7. Release and Indemnity
The Hirer hereby releases the Owner from, and agrees to indemnify the Owner in respect of any third party claims, action, suits, demands, costs and expenses for damage or injury to person or property arising directly or indirectly out of the hire or use of the Equipment by the Hirer or these Terms.
8. Damage Waiver
The Hirer agrees to pay damage waiver to the Owner to cover the costs associated with the normal wear and tear to the Equipment. The damage waiver does not apply to or cover any other damage to or loss of Equipment including, without limitation: (a) Damage resulting from overloading, exceeding rated capacity, misuse, abuse or improper servicing of Equipment; (b) Damage or loss due to disappearance of the Equipment; (c) Damage caused by the use or operation of Equipment in contravention of any of these Terms; (d) Damage to, or loss of, the Equipment from any unknown cause.
The Hirer will maintain at its own expense all appropriate policies of insurance: (a) for theft and damage to the Equipment hired in an amount not less than the full replacement cost of the Equipment; (b) for liability, property and casualty insurance coverage in amounts necessary to fully protect the Owner and its Equipment against all claims, loss or damage whatever.
10. Force Majeure
If the Owner is unable at anytime to perform any of its obligations whether wholly or partly by reason of any cause beyond its control(including without limitation, acts of God, inclement weather, strikes, lockouts, fires, riots, civil commotion or unrest, interference by civil or military authorities or act of war) the Owner may give written notice to that effect to the Hirer, giving full particulars of such force majeure in which case the obligations of the Owner under these Terms shall, to the extent that they are affected by the force majeure, be suspended during the term of the force majeure. The Owner shall not be liable for any loss or damage suffered by the Hirer as a result of any delays caused by such force majeure events.
11. Identification and Proof of Age
An Australian driver’s licence must be produced as proof of identity and age. Passports, proof of age cards or identity cards alone not showing current address details are not permitted as proof of identity. An interim receipt or Non photo drivers licence is not acceptable as proof of identity or age.
The Hirer is required to provide credit card details and authority to charge as security for the return of equipment and after the equipment passing satisfactory inspection. The Owner reserves the right to recover any monies lost by charging the provided credit card should there be any missing components or they believe the equipment to be damaged in any way. All charges will be discussed with The Hirer prior to the credit card being charged.
The Hirer acknowledges that they are of legal age to purchase alcohol and any alcohol purchased from the owner becomes the responsibility of the hirer and that it is the irresponsibility to abide by the applicable laws governing the sale and supply of alcohol. This includes but is not limited to: (a) The responsible service of alcohol; (b) The serving of alcohol to minors; (c) Ensuring that they have all relevant licences and approvals for the sale or supply of alcohol at that particular location.
If any of the Terms becomes void or unenforceable for any reason then that part will be severed from these Terms to the intent that all other parts that do not become void or unenforceable will remain in full force and effect and be unaffected by any severance of other parts. Failure by the Owner to insist upon strict performance of any of these Terms, or to exercise in whole or in part any right that it may have under these Terms or atlas, shall not be deemed to be a waiver of any rights that the Owner may have and shall not be deemed a waiver of any subsequent breach by the Hirer of any of these Terms. These Terms shall be governed by and construed in accordance with the laws of the State of Victoria.